Help & Faq's
Why does RVRT use old camping materials?
Because RVRT is a brand celebrating the cycle of things. Why use a new raw material when there are already more than enough materials in circulation that are no longer needed?
By using recycled materials, we can keep our environmental footprint comparatively low.
Why camping materials? After witnessing the staggering amount of outdoor equipment left behind at campsites around the world, from the world’s tallest peaks to music festivals, we knew something had to change so we decided to change it.
We are an outdoor apparel brand with the mission of upcycling waste from the outdoor industry and reducing the ecological impact of the products we love.
Will the products look damaged when I buy them?
No. We ensure that the materials used in the construction of RVRT products do not compromise its quality and durability. Nonetheless the materials can display signs of wear such as small scratches, color variations, and other minimal characteristics that show that our products are truly upcycled and unique.
What is upcycling? Is it the same as recycling?
Upcycling and recycling are both processes aimed at reducing waste and promoting sustainability, but they differ in their methods and outcomes. While recycling involves breaking down waste materials into their basic forms and then using those raw materials to create new products, upcycling involves creatively reusing existing materials or products without breaking them down completely.
Upcycling focuses on transforming or enhancing the original item to give it a new purpose, resulting in unique, higher-value products and tends to be less energy-intensive compared to recycling.
Can I know where the original material of my product comes from?
No yet. We want to create a traceability map of all our products to show where exactly the material comes from but we’re not there yet. If you buy a RVRT product at this moment, the material will most likely be from one of three music festivals ( Sumol Summer Fest, MEO Sudoeste and BOOM Festival).
Can I pick a bag color?
The bags are produced by RVRT, whose work is determined by the used camping material available, and then distributed to the different sales channels. We hope you’ll find what you’re looking for if you stop by regularly but if not, just contact us at hello@rvrt.eu and maybe we can help you out find what you’re looking for.
Do you ship worldwide?
No. For now we only ship within Europe.
Shipping information
After your order is processed and shipped, you will be receiving a confirmation e-mail with a tracking number so you can follow the package throughout the way.
Method: CTT
Cost: 10€
Delivery: 5-10 Business Days
How can I return or exchange a product?
Don’t worry. If it’s as good as new, you have 30 days to return or exchange it.
To request a return or exchange, simply reach out to hello@rvrt.eu and we’ll take you through the process. You can also return or exchange in person at our physical selling points.
I haven't received an order confirmation. What should I do?
Sometimes our order confirmations end up spam folders. Please take a quick look to check. If you don’t find anything there, it’s best to contact us via hello@rvrt.eu
How can I help?
RVRT is a responsible fashion brand startup, and we are always seeking support. There are numerous ways you can contribute, from joining us at festivals to help with partying and cleanup, to assisting in the design and construction of our products, to helping manage the brand. If you resonate with our mission and style, please get in touch. We would love to have you on board!